Frequently Asked Questions
About Green Screen Wizard Pro Software

What is an activation code and how do I get one?

The activation code is a key that uniquely identifies your copy of Green Screen Wizard software. Use the Activation Wizard located here or contact us. Please be sure to include your hardware code and your serial number.

How many times can I install Green Screen Wizard software?

Green Screen Wizard can be installed on up to four computers. The Serial number you receive with your Green Screen Wizard purchase will stop working after four installations and you will need to buy a new license in order to install it on additional machines.

What do I do when my green screen subject is wearing green or is holding something green like flowers?

The simple answer is that is you should avoid this, but if green must be part of your subject, then:

1. Make sure the green screen has even lighting

2. Make sure the green with your subject is a different shade than the green background

3. Use the Airbrush Editor to fix it

4. Use a blue screen instead of a green screen

I still see some green in my photo, what can I do to remove it?

Read Section 7, “Combining Images” in Green Screen Wizard’s Help section. Green or blue removal can be a challenge at times, but our chroma key removal software is extremely sophisticated and gives you many powerful tools for solving the various issues. The top slider is the most powerful and can remove most green, just be careful not to remove more than you want.

When I take photos of people’s feet it looks like they are floating, what’s the best way to avoid this?

Most of the time, it is easiest simply not to include feet in the photo. If you must, then have them stand on a rug, not on the green screen.

What is the best kind of Green Screen to get?

It is a matter of preference, but Green Screen Wizard works best with screens that are Greenish-Yellow rather than Greenish-Blue. Make sure that the screen is woven polyester or cloth, not just a sheet of green plastic.

Do I need to buy your backgrounds to use the product?

No Green Screen Wizard software works with any backgrounds and many image formats, there’s really no limit to your creativity.

The black areas of my photos do not look to be true black anymore, what can I do to fix this?

If you find this situation, then use the second slider to force black areas to be true black. But be careful, it may also force areas of the green screen that had shadows on them to reappear.

When the software processed my photo it changed some of the colors, is this normal?

This is correct behavior. Learn more about this from the Help file section on ‘spill’.

Can Green Screen Wizard read Tiff files?

There are many types of tiff files. The difference is the kind of lossless compression algorithm they use inside them. Green Screen Wizard can read Photoshop tiffs stored as RGB but not CYMA format. Nikon has its own compression algorithm for tiff files that Green Screen Wizard cannot read. The Photoshop Plug-in will, of course, read any file format that Photoshop will process.

My original photo was over a megabyte and the Green Screen Wizard output jpg is small, how can I maintain the quality and file size of my original image?

On the front panel of Green Screen Wizard software there is a selector that determines the size and quality of the image. The number of pixels in the output is the (width *DotsPerInch) * (height*DotsPerInch). Output choices range from 1.4 up to 12.6 mega pixels.

Green Screen Wizard does this scaling to make the product easy to use. For most people the 300 DPI is more than most printers can handle. The 600DPI was added for pro photographers.

If you output the image as a jpg then the file will be compressed. If you need a big file then add .tif or .png to then end of your file name when you save it.

Can Green Screen Wizard print?

All versions of Green Screen Wizard can print.

Can Green Screen Wizard work with a blue screen?

Yes, Green Screen Wizard supports both green and blue screen photos. Simply go to the combine screen and check blue logic.

 

If you still have questions about our software, please contact us.